Hilton Garden Inn Chicago/Tinley Park

Note: The owner or a representative of this business has not yet completed the verification process

See more Terms of Service

( 16 reviews )

Hotel, Motel, Inn

Closed 03:00 PM - 12:00 PM See Hours

18335 South La Grange Road, Tinley Park, IL 60487, United States

+1 7084-292-266

Located in Tinley Park, Illinois, Hilton Garden Inn Chicago/Tinley Park offers comfortable and convenient accommodation. As a 3-star hotel, it boasts a great location and a superb staff that ensures guests receive top-notch service. The amenities provided are great, but the building itself could benefit from a much-needed face-lift. Guests should be aware that the walls are paper-thin, making it important to watch private conversations. Additionally, the floors in the hallway have lumpy patches. Despite these minor drawbacks, the rooms are of an adequate size. However, some guests were disappointed to find that the breakfast was not included as they had initially thought, and the internet connection could be improved. The hotel's hot tub was also temporarily out of service. Nevertheless, the overall service provided by the staff was commendable. Despite some outdated aspects, Hilton Garden Inn Chicago/Tinley Park is a reliable choice for travelers seeking a comfortable stay in this area.

Amenities and More

Free Wi-Fi
Restaurant
Bar
Smoke-free
Indoor pool

Reviews

4/5

16 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

John barilla

March 22, 2024

My experience at the Hilton garden in Tinley park was horrible. We were there for my daughter's wedding. Her venue was a few blocks away. She had 2 rooms, my other daughter had one and many guests who were in from out of town. The floors were disgusting. Mold in the 1sr room bathroom we were given. Blood on the bathroom door - disgusting The threshold came off the floor and I almost fell on my face. The employees did not help at all. A package in my room was taken by an employee. I was hung up by an employee while trying to get assistance. It took a week to get back to me. I had to contact corporate office because of the incompetent employees. Only then did I get a response. Never stay there. They ruined the beginning part of my daughter's wedding because I had to wait for a clean room. I missed pictures with my daughter as she was getting ready. I could not get ready to to waiting for a room. Horrible Hilton garden. Owner should be totally embarrassed.

Darrell marlow

March 22, 2024

This Hilton is in a great location. The staff here is superb. The amenities were great. The building itself was pretty dated. This place needs a face-lift. The walls are paper thin, so, watch your private conversations. The floors in the hallway are pretty lumpy too. Hopefully, Hilton will update this hotel.

Quanisha morris

March 22, 2024

Rooms were okay size wise. I thought when I booked it said continental break fest, it was not, they wanted 14.95 for "made to order" which it was not. When I booked I asked for adjoining rooms, did not get that. They said It was only a "suggestion" when booking?? The internet was not great, needed to pay extra $$ to stream. The floors in the rooms were disgusting! Just walking around our room with bare feet they were black, like I had walked across the black top or through the mud. Literally turned the white wash clothes black from washing my feet from just a short time in the room! We were looking forward to enjoying the hot tub, but as usual the hot tub was down. Was told that kids were playing and broke something. Part was on order, with a full hotel should have been a priority. Service was good staff was pleasant.

Duane schultz

March 22, 2024

Warm welcome. Friendly staff that's willing to make your stay perfect. Room was clean. Bar had a large table and 5/6 bar seats. It was a comfortable extension of a comfy lobby. Didn't take part in their meals. Our wedding had that part covered for us. Thanks to all the staff. You could tell you cared about each other and worked well together. Pic is in the lobby.

Lauren reinhart

March 22, 2024

As many have said the hotel is fairly dated for the price. We also had an older room, mold in all the shower corners, and the usual 2 towels for a 2 queen room that sleeps 4..... There doors shut so hard you hear every door slam every time, like large industrial doors. We had a noisy night one of the nights but we understand hotel does not realize they are renting to those kind of people when making reservations. The down side you can hear EVERYTHING from the hallways or next door. The rooms were a 1-2 star the people there were great and that helped us get through the weekend.

Steven anderson

March 22, 2024

The desk staff was extremely helpful, friendly and polite.

Kevin ha

March 22, 2024

Satisfactory stay but the hotel is starting to show its age. Caulking around the shower needs to be redone. Hallway floor had some soft spots indicating a problem. Carpets starting to need replacement.

Sue oliver

March 22, 2024

We needed a place to stay for one night while driving from Michigan to Iowa with our two months old. We reserved it on the app and arrived around 11pm. Our shower was dirty, the soap holder place was full of gunk and green soap scum. The …